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Slack

Team communication hub with channels and integrations

4.5 Editor rating
#2 in Communication Rank
48
AppsInsight Score Needs Improvement
Free plan Paid from $8.75/user/mo Communication
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What is Slack?

Team communication hub with channels and integrations Slack organizes team conversations into channels, threads, and huddles with thousands of integrations for the tools you already use.

Our verdict

Slack remains the default team chat for good reason: fast search, reliable integrations, and workflows that keep async teams aligned.

Last updated June 11, 2026

Full review

Slack organizes team conversations into channels, threads, and huddles with thousands of integrations for the tools you already use.

Who it's for

Best for

  • Remote teams
  • engineering
  • customer support

At a glance

PricingFree+Paid
Starting priceFrom $8.75/user/mo
Free planYes
Free trialNo
PlatformsWeb app, iOS (iPhone & iPad), Android, macOS, Windows
APINo
CompanySalesforce
Apps Insight Score48/100

Why this app scored 48/100

Editorial Review 29/30
  • Product quality 9/10 9/10
  • Ease of use 5/5 5/5
  • Feature depth 5/5 5/5
  • Innovation 5/5 5/5
  • Value for money 3/3 3/3
  • Recommendation confidence 2/2 2/2
Trust & Verification 16/25
  • AppsInsight badge installed Badge verified 15/15
  • HTTPS website HTTPS 1/1
  • Business support email Missing 0/1
  • Privacy policy published Missing 0/2
  • Terms of service published Missing 0/1
  • Security certifications None listed 0/2
  • Knowledge base / help center Missing 0/2
  • Social profiles linked 0 profiles linked 0/1
Community 0/20
  • Verified reviews & rating 0 reviews (5 needed) 0/15
  • Recent reviews No reviews yet 0/5
Product Profile 3/20
  • Detailed description 19 words 0/3
  • Screenshots 0 screenshots 0/3
  • Demo video No demo video 0/2
  • FAQ 2 items 0/2
  • Feature list 0 items 0/2
  • Pricing published Starting price listed 2/3
  • Pros & cons Pros & cons listed 1/1
  • Integrations 0 integrations 0/2
  • API available No 0/1
  • Company details 1 of 3 details filled 0/1
Freshness 0/5
  • Listing recently updated Updated 135 days ago 0/3
  • Recent changelog entry No changelog entries 0/2

Editorial points are assigned by AppsInsight editors and cannot be purchased or influenced.

How Slack compares

FeatureSlackmonday.comSyllabyAircall
Rating4.5 / 54.3 / 55.0 / 54.5 / 5
PricingFree+PaidPaid SubscriptionPaid SubscriptionPaid Subscription
Starting priceFrom $8.75/user/moFrom $12/seat/mo49$30/license/mo annual
Free planIncludedIncludedIncludedIncluded
Free trialNoNoYes (7 days)Yes (7 days)
PlatformsWeb app, iOS (iPhone & iPad), Android, macOS, WindowsWeb app, iOS (iPhone & iPad), AndroidWeb app, iOS (iPhone & iPad), AndroidWeb app, iOS (iPhone & iPad), Android, macOS, Windows
Best forRemote teams, engineering, customer supportCross-functional teams, agenciesMarketing agencies, SaaS and tech teams, ecommerce brands, social media managers, content creators, small business ownersInside sales and SDR teams running outbound calls with CRM-logged activity Support teams handling voice, SMS and WhatsApp from one shared inbox RevOps teams that need call-level data inside Salesforce or HubSpot SMB and mid-market companies replacing a legacy PBX

Slack vs monday.com Slack vs Syllaby Slack vs Aircall

Pricing

Free planPaid from $8.75/user/mo

Pros & Cons

Pros

  • Best-in-class integrations
  • Powerful search and threads
  • Huddles for quick voice/video

Cons

  • Message overload without norms
  • Paid plans add up per seat
  • Can distract from deep work

Slack alternatives

View all alternatives

Aircall

AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams.

Paid Subscription$30/license/mo annual7-day trial
  • Web app
  • iOS (iPhone & iPad)
  • Android
  • macOS

CloudTalk

AI-powered business calling platform for sales and support teams with power dialing, IVR and call analytics

Paid Subscription$25/user/mo annual14-day trial
  • Web app
  • iOS (iPhone & iPad)
  • Android
  • macOS

Quo

Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations

Paid Subscription$15/user/mo annual7-day trial
  • Web app
  • iOS (iPhone & iPad)
  • Android

Dialpad

AI-powered business phone system with calling, meetings and messaging in one app

Paid SubscriptionFrom $1514-day trial
  • Web app
  • iOS (iPhone & iPad)
  • Android
  • macOS

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Frequently asked questions

What is Slack?
Slack organizes team conversations into channels, threads, and huddles with thousands of integrations for the tools you already use.
Who is Slack best for?
Remote teams, engineering, customer support