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Quo

Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations

4.4 Editor rating
#9 in VoIP Providers Rank
49
AppsInsight Score Needs Improvement
Paid Subscription $15/user/mo annual 7-day trial Founded 2018 VoIP Providers
Also listed in Customer Messaging
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What is Quo?

Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations Quo, formerly known as OpenPhone, is a shared business phone system built for small businesses and startups.

Quo screenshot

Our verdict

Quo earns its rating as the small-business phone pick: shared numbers and inboxes, calling and texting to US and Canadian numbers on every plan, AI call summaries and an AI agent included, plus an open API and MCP support. The 7-day trial is short, but setup is genuinely fast.

Reviewed by Ashley Richmond Chief Marketing Officer at AppsInsight Last updated October 25, 2026

Full review

Quo, formerly known as OpenPhone, is a shared business phone system built for small businesses and startups. The company was founded in 2018 by Mahyar Raissi and Daryna Kulya, went through Y Combinator, and still operates under the legal entity OpenPhone Technologies, Inc. The product rebrand to Quo keeps the same mission: giving small teams a professional phone presence with shared numbers, shared inboxes and modern AI features instead of personal cell numbers and legacy desk phones.

Every plan includes one new or ported local or toll-free number per user, calling and messaging to US and Canadian numbers, voicemail transcripts, email ticket support, the Quo API and Sona, Quo’s AI agent, plus ChatGPT and Claude MCP connections and monthly automation credits. The shared inbox is the heart of the product: teammates see every call, text and voicemail on a number in one thread, can comment internally, and can hand conversations

Quo, formerly known as OpenPhone, is a shared business phone system built for small businesses and startups. The company was founded in 2018 by Mahyar Raissi and Daryna Kulya, went through Y Combinator, and still operates under the legal entity OpenPhone Technologies, Inc. The product rebrand to Quo keeps the same mission: giving small teams a professional phone presence with shared numbers, shared inboxes and modern AI features instead of personal cell numbers and legacy desk phones.

Every plan includes one new or ported local or toll-free number per user, calling and messaging to US and Canadian numbers, voicemail transcripts, email ticket support, the Quo API and Sona, Quo’s AI agent, plus ChatGPT and Claude MCP connections and monthly automation credits. The shared inbox is the heart of the product: teammates see every call, text and voicemail on a number in one thread, can comment internally, and can hand conversations off without the customer noticing. Business adds AI call summaries and transcripts, group calling and custom ring orders, while Scale adds AI call tags, dedicated onboarding and priority live chat and email support. Apps run on web, iOS and Android, and integrations cover Slack, HubSpot, Salesforce, Google Contacts and Make.

Pricing, verified on the official pricing page in October 2026, is per user with monthly or annual billing. Starter is $19 per user per month monthly, or $15 per user per month billed annually at $180. Business is $33 monthly, or $23 per user per month billed annually at $276. Scale is $47 monthly, or $35 per user per month billed annually at $420. There is no free plan; all tiers offer a 7-day free trial, and all prices are in USD with taxes and fees added at checkout.

Watch-outs: calling and messaging on base plans covers US and Canadian numbers, so internationally focused teams should check coverage first. The 7-day trial is short for a phone system that involves porting numbers, phone support on lower tiers runs through email tickets, and heavier automation uses metered credits. Businesses needing deep contact-center analytics, power dialers or hundreds of seats will outgrow it.

Overall, Quo is one of the cleanest small-business phone systems available: fast to set up, fairly priced, and genuinely modern on AI. Solo operators, startups and service businesses will feel at home immediately, and the included Sona AI agent gives even tiny teams after-hours cover; larger teams should compare Aircall, Dialpad and RingCentral for deeper call-center features.

Who it's for

Best for

  • Small businesses and startups replacing personal numbers with a shared business line
  • Teams that want calling and texting in one clean shared inbox
  • Service businesses (contractors
  • real estate
  • clinics) that live on the phone
  • Buyers wanting modern AI features without enterprise phone-system complexity

Not ideal for

  • Teams needing calling beyond the US and Canada on base plans
  • Buyers wanting a free plan or a long trial (7 days only)
  • Large contact centers needing deep queue analytics out of the box
  • Organizations requiring a published phone-support channel on lower tiers

How we tested

We researched Quo in October 2026 using its official website, pricing page, about page, integrations catalog, legal documentation, help center and public app-store listings, and compared its published capabilities and pricing against other VoIP providers in this category. Quo is the rebrand of OpenPhone; the legal entity remains OpenPhone Technologies, Inc. Ratings reflect editorial judgment based on that research. We did not purchase a plan or run a live pilot for this listing.

At a glance

PricingPaid Subscription
Starting price$15/user/mo annual
Free planNo
Free trialYes (7 days)
Pricing pageView pricing
PlatformsWeb app, iOS (iPhone & iPad), Android
APIYes
CompanyOpenPhone Technologies, Inc.
Apps Insight Score49/100

Why this app scored 49/100

Editorial Review 28/30
  • Product quality 8/10 8/10
  • Ease of use 5/5 5/5
  • Feature depth 5/5 5/5
  • Innovation 5/5 5/5
  • Value for money 3/3 3/3
  • Recommendation confidence 2/2 2/2
Trust & Verification 7/25
  • AppsInsight badge installed Badge not installed 0/15
  • HTTPS website HTTPS 1/1
  • Business support email Missing 0/1
  • Privacy policy published Provided 2/2
  • Terms of service published Provided 1/1
  • Security certifications None listed 0/2
  • Knowledge base / help center Provided 2/2
  • Social profiles linked 4 profiles linked 1/1
Community 0/20
  • Verified reviews & rating 0 reviews (5 needed) 0/15
  • Recent reviews No reviews yet 0/5
Product Profile 11/20
  • Detailed description 397 words 2/3
  • Screenshots 2 screenshots 1/3
  • Demo video No demo video 0/2
  • FAQ 4 items 1/2
  • Feature list 6 items 1/2
  • Pricing published Plan tiers published 3/3
  • Pros & cons Pros & cons listed 1/1
  • Integrations 3 integrations 1/2
  • API available Yes 1/1
  • Company details 2 of 3 details filled 0/1
Freshness 3/5
  • Listing recently updated Updated 0 days ago 3/3
  • Recent changelog entry No changelog entries 0/2

Editorial points are assigned by AppsInsight editors and cannot be purchased or influenced.

Integrations

Slack Salesforce HubSpot

Built for

How Quo compares

FeatureQuoAircallDialpadRingCentral
Rating4.4 / 54.5 / 54.4 / 54.4 / 5
PricingPaid SubscriptionPaid SubscriptionPaid SubscriptionPaid Subscription
Starting price$15/user/mo annual$30/license/mo annualFrom $15From $20
Free planIncludedIncludedIncludedIncluded
Free trialYes (7 days)Yes (7 days)Yes (14 days)Yes
PlatformsWeb app, iOS (iPhone & iPad), AndroidWeb app, iOS (iPhone & iPad), Android, macOS, WindowsWeb app, iOS (iPhone & iPad), Android, macOS, WindowsWeb app, iOS (iPhone & iPad), Android, macOS, Windows
Best forSmall businesses and startups replacing personal numbers with a shared business line Teams that want calling and texting in one clean shared inbox Service businesses (contractors, real estate, clinics) that live on the phone Buyers wanting modern AI features without enterprise phone-system complexityInside sales and SDR teams running outbound calls with CRM-logged activity Support teams handling voice, SMS and WhatsApp from one shared inbox RevOps teams that need call-level data inside Salesforce or HubSpot SMB and mid-market companies replacing a legacy PBXSmall and mid-sized businesses replacing a legacy phone system Sales and support teams that want call transcription and summaries Remote and hybrid teams needing one number across devices Companies planning to grow into contact-center featuresBusinesses of any size replacing a legacy PBX with a proven cloud phone system Organizations that want phone, video, chat and SMS unified in one app Companies planning a later move into contact center or AI agents IT teams that need deep integrations and open APIs

Quo vs Aircall Quo vs Dialpad Quo vs RingCentral

Key features

Shared numbers and inboxes
Teammates see every call, text and voicemail on a number in one thread, with internal comments and handoffs.
Calling and texting
One new or ported local or toll-free number per user, with calling and messaging to US and Canadian numbers on every plan.
Sona AI agent
Quo's AI agent can answer calls for the team; AI call summaries and transcripts come with the Business plan.
Automations and AI call tags
Monthly automation credits on every plan, with AI call tags and advanced automations on the Scale plan.
API and MCP connections
Open API plus ChatGPT and Claude MCP connections on every plan.
Voicemail transcripts
Voicemail transcription included on every plan.

Key benefits

  • Give your team a professional phone presence without personal cell numbers
  • See every customer conversation in one shared thread
  • Let Sona answer calls when the team is busy
  • Connect calls and texts to ChatGPT or Claude through MCP

Pricing

Paid Subscription$15/user/mo annual7-day trial

Starter

$19/user /mo

$15/user/month billed annually

  • One number per user
  • calling and messaging to US and Canada
  • voicemail transcripts
  • Quo API
  • Sona AI agent
  • monthly automation credits.

Business

$33/user /mo

$23/user/month billed annually

  • Adds AI call summaries and transcripts
  • group calling
  • custom ring orders
  • call transfers
  • HubSpot and Salesforce integrations.

Scale

$47/user /mo

$35/user/month billed annually

  • Adds AI call tags
  • dedicated onboarding support
  • priority live chat and email support
  • inbound phone support.

View official pricing

Pros & Cons

Pros

  • Shared numbers and shared inboxes built for small teams
  • Calling and texting to US and Canadian numbers on every plan (official pricing page)
  • Sona AI agent plus API and MCP connections included on every plan
  • Plans from $15 per user per month billed annually with a 7-day free trial (official pricing page)

Cons

  • The free trial lasts only 7 days (official pricing page)
  • AI call summaries and transcripts require the Business plan (official pricing page feature lists)

Screenshots & media

Quo alternatives

View all alternatives

Aircall

AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams.

Paid Subscription$30/license/mo annual7-day trial
  • Web app
  • iOS (iPhone & iPad)
  • Android
  • macOS

Dialpad

AI-powered business phone system with calling, meetings and messaging in one app

Paid SubscriptionFrom $1514-day trial
  • Web app
  • iOS (iPhone & iPad)
  • Android
  • macOS

Ooma Office

No-contract business VoIP with 100+ calling features, hardware flexibility and 24/7 support.

Paid SubscriptionFrom $19.95/user/mo
  • Web app
  • iOS (iPhone & iPad)
  • Android
  • macOS

8×8

Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs.

Paid SubscriptionQuote-based
  • Web app
  • iOS (iPhone & iPad)
  • Android
  • macOS

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Frequently asked questions

How much does Quo cost?
Starter is $15 per user per month billed annually, or $28 billed monthly. Business is $23 annually, or $33 monthly. Scale is $35 annually, or $47 monthly. Verified on quo.com/pricing in October 2026.
Does Quo offer a free trial?
Yes. Quo offers a 7-day free trial on all plans (official pricing page, October 2026).
Is Quo the same as OpenPhone?
Yes. Quo is the rebranded OpenPhone. The company was founded in 2018 by Mahyar Raissi and Daryna Kulya and still operates under the legal entity OpenPhone Technologies, Inc.
What is Sona?
Sona is Quo's AI agent, included on every plan, that can answer calls for your team.